Frequently Asked Questions
What is this?
HelpRx.info is a discount prescription website powered by the GoodRx Pharmacy Savings Card. The GoodRx Pharmacy Savings Card will help you pay less than the retail price for your prescriptions. The card is free to use and is accepted at participating pharmacies in all states and Puerto Rico.
What can I use this for?
• FDA-approved prescription medications. Discount rates vary by medication and by the pharmacy you purchase from. In most cases, our card will reduce the cost of prescriptions for the uninsured.
• If you have insurance, our program can be used to obtain savings on prescription drugs that are not covered by your plan.
• Our cards can even be used on pet prescription medications that are dispensed from one of our participating pharmacies.
How do I use the GoodRx Pharmacy Savings Card?
It's similar to using a coupon at a grocery store. Just show it to the pharmacist when you pick up your prescription. The pharmacist will enter the numbers on the coupon into their system for the discount.
What if my pharmacy cannot process this coupon?
This card is valid at participating pharmacies in all states and Puerto Rico. If your pharmacy is in the network but unable or unwilling to process your discount, please have the pharmacist call 855-782-3703
Remember, this card...
• Will work at other pharmacies (price may vary)
• Can be used for all of your family’s prescriptions
• Has no fees or obligations — it’s free to use
Help
Customer Help - For assistance using this card, contact our friendly GoodRx Patient Advocates Call (855) 426-4465
For the pharmacist - Thank you for helping your patients save money on their prescriptions! This card displays a contracted rate based on agreements between your pharmacy or purchasing group and a Pharmacy Benefit Manager (PBM). Please use the BIN, PCN and Group number to adjudicate. Questions?Call (855) 782-3703
Questions? We’re here to help — email us at support@helprx.com